Privacy Policy

Effective Date: July 14, 2025

RCN Window Cleaning (“we,” “our,” or “us”) operates this website and provides window cleaning and related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our Services.

By using our website, submitting forms, or communicating with us via SMS or other platforms, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, and service address

Service Information: Details about requested services, service dates, and payment methods

Communication History: Any messages sent to us, including SMS

Device and Usage Information: IP address, browser type, and interactions with our website

How We Use Your Information

Your information may be used for the following purposes:

To schedule and provide window cleaning and related services

To send service-related SMS messages, such as appointment confirmations, scheduling updates, and customer support

To respond to inquiries and provide customer service

To improve our website, services, and overall customer experience

SMS Communications

By submitting your phone number, you agree to receive text messages from RCN Window Cleaning. These may include:

Appointment confirmations and reminders

Service updates

Customer support messages

Message frequency may vary. Message and data rates may apply.

You may reply STOP at any time to unsubscribe or HELP for assistance.

Disclosure of Your Information

We do not share, sell, or disclose your personal or mobile information for marketing or promotional purposes.

Your SMS opt-in data and consent will not be shared with any third parties, except:

Aggregators and service providers strictly used to deliver text messages on our behalf

Subcontractors involved in customer support and service-related operations

All other use cases exclude SMS opt-in data and consent, which is never shared with unauthorized third parties.

Data Security & Retention

We use reasonable safeguards to protect your personal information. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Withdraw consent to receive communications

To exercise these rights, contact us at:

Email: [email protected]
Phone: (347) 335-3374

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Final Compliance Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing is only permitted with subcontractors for service-related support, such as customer care. All categories exclude text messaging opt-in data and consent, which will not be disclosed to any third party except for service providers essential to delivering our SMS communications.